Jira REST API lets users interact with Jira remotely. You can use API calls to interact with common features like issues and workflows, or you can interact with application-specific features like customer requests that are only available in JSM. In simpler words, Jira REST API lets you either get information from or update Jira without … Continue reading How to use Jira API?
If you’d like to learn how to add new statuses to Jira or modify existing ones - this guide is for you. What are the statuses of Jira issues? Jira offers a variety of templates for creating a project. Use cases for these templates may vary from Scrum or Kanban boards for software development projects … Continue reading Create And Add Custom Statuses In Jira
Looking to create a Kanban board in Jira? Then this guide is for you! I’ll guide you through the processes of: Creating a Kanban project, Adding tickets, Configuring the board, And managing the backlog. How to create a Jira Kanban project? Jira projects are located under the projects tab on the top navigation menu. Select … Continue reading Jira Kanban Board 101: Workflow Management and Beyond
Jira is a pretty powerful tool when it comes to automating recurring processes. You can easily automate Jira ticket creation, for example. The whole process probably wouldn't take longer than ten minutes to set up, especially when you know what you are doing and you follow Jira best practices. Let’s say you need to make … Continue reading This Is How You Automate Creation Of Recurring Tickets In Jira
Be it a small, mid-sized, or large business — improving the customer journey can improve customer satisfaction and boost revenue by up to 15%. JIRA by Atlassian provides a centralized platform where your customers can report bugs, reach out for assistance, explore your knowledge base, and submit requests for new changes. What is JIRA Service … Continue reading A Hands-On Guide To Jira Service Management 
Jira has many flaws that have been picked on by countless competitors like monday.com. Yet there’s a reason why Atlassian dominates the project management market with a whopping 86.63% in bug-and-issue-tracking market: the flexibility and customizability of their solutions. Jira Automation 101 Jira Automation is a no-code feature that allows Jira users to create if … Continue reading Jira Automation Guide With Samples
Fields in Jira capture different information about an issue from user input on the issue screen (more on the screens later). Summary, description, due date, and attachments are all examples of fields you’ve probably seen in your Jira instance. You can finetune Jira to your needs by adding more of these, like the custom checkbox … Continue reading Jira Checkbox Custom Field Explained
Jira is a complex and nuanced tool for Project Management. It is known for its flexibility and customization options. What it isn't known for, however, is good UI or polished user experience. Sometimes the simplest thing - like showing your subtasks on a board for example - can be neatly hidden within the app’s plethora … Continue reading Subtasks Not Showing On Jira Board? Do This!
Whether you’re looking to view past Sprints, get more information about the team’s performance on average for planning, or simply closed a Sprint by mistake - Jira’s UI sure as hell isn’t making your life easier. I guess that’s what this guide is for then, huh? Use reports to view completed Sprints If you'd like … Continue reading See Previous / Completed Sprints In Jira
Jira is one of the most flexible and customizable Project Management tools on the market. It’s also built from the ground up with Agile in mind making it one of the best solutions for managing Sprints in Scrum. What is Scrum and how does it fit into Atlassian Jira? Scrum is a lightweight Project management … Continue reading Create and Manage Jira Sprints Like a Pro