Jira REST API lets users interact with Jira remotely. You can use API calls to interact with common features like issues and workflows, or you can interact with application-specific features like customer requests that are only available in JSM. In simpler words, Jira REST API lets you either get information from or update Jira without … Continue reading How to use Jira API?
Create And Add Custom Statuses In Jira
If you’d like to learn how to add new statuses to Jira or modify existing ones - this guide is for you. What are the statuses of Jira issues? Jira offers a variety of templates for creating a project. Use cases for these templates may vary from Scrum or Kanban boards for software development projects … Continue reading Create And Add Custom Statuses In Jira
You Can Now Share Jira Issues With Checklists Through Smart Checklist + External Share Integration
The Community is one of the best parts of the Atlassian ecosystem. It (as well as a little bit of REST API magic) offers a lot of room and creative freedom for vendors to collaborate and design solutions that enhance the experiences of Jira users. External Share + Smart Checklist integration is a nice example … Continue reading You Can Now Share Jira Issues With Checklists Through Smart Checklist + External Share Integration
Jira Kanban Board 101: Workflow Management and Beyond
Looking to create a Kanban board in Jira? Then this guide is for you! I’ll guide you through the processes of: Creating a Kanban project, Adding tickets, Configuring the board, And managing the backlog. How to create a Jira Kanban project? Jira projects are located under the projects tab on the top navigation menu. Select … Continue reading Jira Kanban Board 101: Workflow Management and Beyond
Product Backlog Management: Tips, Tricks, and Ruinous Anti-Patterns
Product management is a multifaceted discipline that plays a critical role in the success of a product or service. It encompasses the strategic planning, development, and execution of products, focusing on understanding customer needs, market trends, and business objectives. In this ever-evolving field, staying informed about the latest tips, tricks, and best practices is essential … Continue reading Product Backlog Management: Tips, Tricks, and Ruinous Anti-Patterns
Using Jira Components The Right Way
Why is a kitchen drawer a good place to look for a butter knife? Because that’s where you keep your kitchen utensils. Components in Jira serve a similar function. When we have a large number of issues within one project, components come in handy to classify and group them under one category. What are components … Continue reading Using Jira Components The Right Way
Jira Prioritization 101
Jira Prioritization lets teams focus on critical and high-impact items first, ensuring that urgent problems are addressed promptly. Read further on to know more about tailoring the prioritization process to suit your specific project requirements and ensure smooth progress towards project goals. What are Jira priorities? Jira priorities refer to the predefined levels or rankings … Continue reading Jira Prioritization 101
This Is How You Automate Creation Of Recurring Tickets In Jira
Jira is a pretty powerful tool when it comes to automating recurring processes. You can easily automate Jira ticket creation, for example. The whole process probably wouldn't take longer than ten minutes to set up, especially when you know what you are doing and you follow Jira best practices. Let’s say you need to make … Continue reading This Is How You Automate Creation Of Recurring Tickets In Jira
A Hands-On Guide To Jira Service Management [2023]
Be it a small, mid-sized, or large business — improving the customer journey can improve customer satisfaction and boost revenue by up to 15%. JIRA by Atlassian provides a centralized platform where your customers can report bugs, reach out for assistance, explore your knowledge base, and submit requests for new changes. What is JIRA Service … Continue reading A Hands-On Guide To Jira Service Management [2023]
Everything You Need To Know About Story Points In Jira
Estimating work is hard as it is. Using dates over story points as a deciding factor can add even more complications as they rarely account for the work you need to do outside of actual work, like emails, meetings, and additional research. Dates are also harder to measure in terms of velocity making it harder … Continue reading Everything You Need To Know About Story Points In Jira